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Order & Dispatch Information

If parts are ordered before 2pm we will do our best to dispatch the same day.

Factory order parts take 3-4 days to arrive before dispatch. To save you money on shipping, if stock and factory order parts are ordered together we will hold any stock items and dispatch all parts together in one consignment.

You can upgrade your order to an URGENT ORDER giving 48 hour delivery to your door (UK). For urgent orders factory prices increase by 10% and a £25.00 order surcharge is applicable (stock parts will not increase in price).

Urgent orders must be received by us prior to 2pm to make the deadline. Any orders received after this deadline will be processed as of the folloiwng day. If you have any further questions with urgent orders then please contact our offices on +44 (0) 1483 28 1000

While most parts are available from the factory, on occasions parts are back ordered or unobtainable. In these cases we will do our utmost to offer suitable alternatives. If no suitable alternatives are available we will cancel these particular parts from your order.

Returns Policy:

The DeRoure Limited web site operates a returns policy provided the goods and their packaging are received back by us within 14 days of receipt and in accordance with the following guidelines:

Order discrepancies and lost or damaged Parts: